Technopolis Group is the pre-eminent provider of policy advice and support to decision making – grounded in evidence and experience – to organizations and people with a mission to address environmental and societal challenges and achieve economic growth by means of science, technology, innovation and education.
Technopolis Group has offices all over Europe (including UK, Netherlands, Belgium, Germany, Austria, France, Sweden, Estonia) and Latin America.
To improve collaboration and information sharing in the multi-location working environment, Technopolis Group decided to adopt Office 365 and move e-mail accounts and calendars of all employees to cloud based service. They trusted Uptime to manage this large-scale IT project.
We took responsibility for full management of the project. We analysed the Group´s IT environment to plan a successful cloud solution implementation, consulted on acquiring the necessary license types with best fit for Technopolis Group’s business needs, prepared the infrastructure, set up Active Directory Services and migrated users data to the cloud.
Now when the solution is fully deployed, we have created a platform which enables Technopolis Group to transform its business processes and improve the information gathering.
"Uptime offered proficient consulting and support throughout this process and were always there for rapid response and action. I especially appreciate their patient investigation and optimisation of the complex licensing process."
aripaev.ee is a business media portal, one of the most visited websites in Estonia. Newspaper Äripäev is published already since year 1989. The company today is issuing altogether three newspapers, numerous books, manuals, newsletters, and organizing business conferences. Owner of Äripäev is the largest Nordic media group Bonnier.
Uptime is Äripäev´s development partner since 1994.
Äripäev wanted to implement the software that would better manage the process of purchase and sales of their publications. Many of today´s consumers prefer to control the process of buying the products and services they need, so it is important to provide the self-service possibility.
Uptime developed a user-friendly web shop that enables Äripäev to offer their publications for sale conveniently and from a single source. We used a template software Nop Commerce and customized it to the specific needs and requirements. The customer is directed to finalize their purchase in the web shop´s shopping basket from all of Äripäev´s sites and theme webs via interfaces.
Depending on the customer´s purchase, system can recommend additional products that might be of interest. This will also give Äripäev an opportunity to learn more about their clients and their shopping preferences.
We develop the e-commerce environment continually with additional product categories, while improving the reliability and user experience of the system.
"Media business is vigorously moving to web and it is crucial, that issued paid content is accessible for the customers 24/7. Uptime´s offer supported our vision of the modern e-commerce solution. It is important to realize that a web-shop is never fully completed and you can only have a common journey to develop such business-critical information system with the partner whom you know very well. "
Alexela Oil has one of the biggest fuel station chains in Estonia. With network consisting of 63 service stations all over the country, from which 59 are automated, no car is left on the road with an empty tank.
Uptime is Alexela Oil’s IT partner since 1992.
Alexela Oil needed a software to handle all transactions of the customers´ fuelcards.
For the solution, we offered a card centre software, which enables 24/7 online and offline exchange of data between the card program and the filling stations. The system also issues invoices, monitors the receipt of payments and compiles reports.
Today, all refueling operations are managed by the card centre software .
In addition, customers of Alexela Oil can also use a convenient self-service environment and manage their Alexela account, for example, change the personal data. Self- service environment works on any internet browser. Mobile application runs on both Android and iPhone platforms.
" It is very important for Alexela Oil that our card center software is constantly up and running. We want to be sure the service our customers receive is flawless and they continue to choose Alexela´s filling stations. We know that Uptime is taking good care of the development, maintenance and smooth operation of our software. "
T grupp AS offers services for public transportation system, serving more than 40 bus companies and mediating over 4 million bus tickets a year. Bus tickets are sold via Tpilet, including website www.tpilet.ee, ticket offices and self-service ticket machines in the bigger bus stations and at the airport. The company also manages several bus stations. International market-oriented transport solutions and products are offered under the Tsolutions brand.
T grupp originally needed new software to modernize and improve ticket sales business. The software had to ensure the continuous and timely data and simplify the expansion of the sales network. The idea of using the developed software as a product and going to the foreign markets came later. Since then, software is constantly upgraded and developed in order to be able to provide customers with a complete solution. Therefore, to meet the new needs we rewrote the software and migrated it into Azure cloud. Legacy software that was running on in-house servers was repackaged/developed to Azure building blocks like web API, database service, API Apps etc. The web server was updated with proxy configuration to support big loads. Now we have a hybrid system that runs in cloud, leveraging all the cloud benefits. At the same time, we have synchronized the second site on premises for disaster recovery situations.
Today Tpilet is used in Estonia, Poland, Finland, Bulgaria and Hong Kong. Negotiations with several major bus and train companies from all over the world are ongoing.
" Good functioning of the information system that meets our customers' needs is a vital business-critical need for our organization. Uptime´s strong and competent software development team can create information systems even with very complex business logic. "
SINTEF is an independent, not-for-profit research institute, the largest one in Scandinavia and among the four largest contract research institutions in Europe. They conduct contract R & D as partner for the private and public sectors, with the following strategic focus areas:
– Renewable energy, climate- and environmental technology
– Oil and gas
– Ocean space technology
– Health and welfare
– Enabling technologies
SINTEF is a knowledge enterprise making a living from their intellectual capital. They needed to move from their legacy systems to keep up with the ever-growing volumes and changing forms of information generated in their day-to-day work.
SINTEF wanted to move away from the data isolation that dedicated systems keep, and provide a universal access to information.
As a service provider, we have focused on how search functionalities can support business processes that are fundamental to SINTEF.
SOS Children’s Village provides family-based home for children without parental care, making sure these kids can still grow up in the environment that provides love, respect and security.
The first Village was established in 1995 and the program has since helped raise over 1000 children.
For Association of SOS Children´s Village, it is very important to thank each supporter and to keep all information related to history of the donations.
There are long-term or single donations, private donators and businesses. Depending on the type of the donator, data that has to be collected is different.
So far, all information was kept in massive Excel tables, which did not enable adequate availability and user convenience.
Uptime created a solution using Microsoft CRM software and adapting it to the specific needs of SOS Children’s Village.
Since it is also important to interact and share information with the supporters, we created an interface using e-mail marketing software Mailbow.
To help current and future employees understand how to use the new programs, we prepared a paper manual and conducted trainings.
" Uptime is a great business partner due to their knowledge and experience. They know what will work and create the right solution. Plus they are there to help, until you really understand how to use your new software. "
Puumarket AS is a wooden material retail and wholesale company, established in 1991, offering a wide assortment of wooden materials.
Puumarket is a founding member and a long-time supporter of the wood dignifying program and a founding member of the Wooden Building Cluster.
Puumarket´s sales offices are located across country, so the company´s management team needed a solution that allows team members to share and synchronize their calendars and e-mails in Outlook and mobile, and share creation of documents. Some of the company´s employees did not need the collaboration function.
Based on Puumarket´s business needs, hybrid solution was the answer to suit all user groups. E-mail accounts of the accountable team members were moved to Office 365 platform, that includes collaboration software and automatic synchronization of e-mails and calendars. E-mail accounts of employees who did not need the groupwork capability, remained into mail-server of a local provider. Puumarket decided to move its IT-system to cloud server gradually and on basis of need, not all at once, which will also save costs.
Puumarket plans to introduce additional Office 365 features such as groupwork portal “OneDrive for Business”, a solution that enables creating and storing of documents both computer based and in the cloud, and “Skype for Business”.
" We appreciate Uptime´s way of doing business. They thoroughly investigated our company´s requirements and found the best solution in terms of our specifics and employees´ needs, which now gives us an opportunity to considerably save the valuable time. "