Established in 2000, Enterprise Estonia (EAS) promotes business and regional policy in Estonia and is one of the largest institutions within the national support system for entrepreneurship by providing financial assistance, counselling, cooperation opportunities and training for entrepreneurs, research institutions, the public and non-profit sectors.
In 2006, EAS decided to move on with digital document management system. Selected solution was MS Sharepoint.
The main goal, when Uptime started a software development project with EAS, was to move to fully digital document management system what can handle document management tasks and track history.
For today, solution is used at one of the main digital systems supporting EAS self-service environment, accounting, CRM and project management software. System joins documents arriving from different channels and adds relations with application management, tenders, and other processes of organization. There are over 140 000 documents created yearly in organization, so the important part of solution is desktop created for users where they can find necessary documents for different tasks quickly.
Document management system was made on Sharepoint platform, because this was the most suitable solution for client and Uptime has long-time experiences in Sharepoint development.
"There are no steel cabinets any more in our office and archive rooms are turned to meeting rooms within last 10 years, if we moved to paperless document handling. This has made all business processes significantly faster. It was not easy for developer to follow our organization´s peculiarity. Uptime has not been discouraged of that, they are enthusiastic and respect their promises."
Technopolis Group is the pre-eminent provider of policy advice and support to decision making – grounded in evidence and experience – to organizations and people with a mission to address environmental and societal challenges and achieve economic growth by means of science, technology, innovation and education.
Technopolis Group has offices all over Europe (including UK, Netherlands, Belgium, Germany, Austria, France, Sweden, Estonia) and Latin America.
To improve collaboration and information sharing in the multi-location working environment, Technopolis Group decided to adopt Office 365 and move e-mail accounts and calendars of all employees to cloud based service. They trusted Uptime to manage this large-scale IT project.
We took responsibility for full management of the project. We analysed the Group´s IT environment to plan a successful cloud solution implementation, consulted on acquiring the necessary license types with best fit for Technopolis Group’s business needs, prepared the infrastructure, set up Active Directory Services and migrated users data to the cloud.
Now when the solution is fully deployed, we have created a platform which enables Technopolis Group to transform its business processes and improve the information gathering.
"Uptime offered proficient consulting and support throughout this process and were always there for rapid response and action. I especially appreciate their patient investigation and optimisation of the complex licensing process."
SINTEF is an independent, not-for-profit research institute, the largest one in Scandinavia and among the four largest contract research institutions in Europe. They conduct contract R & D as partner for the private and public sectors, with the following strategic focus areas:
– Renewable energy, climate- and environmental technology
– Oil and gas
– Ocean space technology
– Health and welfare
– Enabling technologies
SINTEF is a knowledge enterprise making a living from their intellectual capital. They needed to move from their legacy systems to keep up with the ever-growing volumes and changing forms of information generated in their day-to-day work.
SINTEF wanted to move away from the data isolation that dedicated systems keep, and provide a universal access to information.
As a service provider, we have focused on how search functionalities can support business processes that are fundamental to SINTEF.