Uptime is a European management-owned IT company founded in 1992. We focus on solving business needs using our profound expertise in Software Development, SharePoint Solutions and ICT Maintenance Services. We help our customers become more flexible and efficient reacting to the fast changing market requirements by offering full-scope of IT services and utilizing almost unlimited range of solutions that the IT technology can offer. Uptime today employs over 100 top specialists with high cross-industry competence, our offices are in Estonia, Norway, Sweden, and Switzerland.
We create tailor-made IT solutions based on the customer´s individuality, which enables to bring maximum results. Our customer base is widely ranging. We are IT partners to small enterprises as well as industry leaders from Estonia, Norway, Sweden, Switzerland, Latvia, Finland, Denmark etc. We have created subscription management systems for several publishing houses, document management and collaboration solutions for government divisions and hospitals, offer full IT management for noted international companies, and much more.
Uptime is known to be a valuable business partner whose IT solutions help companies raise their work efficiency and profitability. We focus on business requirements and see long experience and extensive knowledge of different industries as our competitive advantage. Our services cover full life cycle of the software from analysis to support, to providing comprehensive infrastructure management. Our Quality Control System is ISO 9001:2008 certified. We are proud to admit that our very first customers are continuously with us for nearly 25 years.
Our customer relationships are built on partnership and sharing knowledge. We believe this is the key to mutual benefit - getting to know you and learning your business gives us the best chance to offer technical expertise that truly works. For you, it brings security of knowing your IT partner is focused on your benefit.
Uptime is recognized for the effective production process, excellent customer focus and high flexibility in resources allocation. Since we value long-term business relationship, our number one goal is customer satisfaction. This has always been our most important KPI and we feel confident to say our customers are happy.
During the years, we have gathered thorough understanding of how different business sectors work. Our specialists focus on solving customer´s business issues instead of only the technical aspects of the solution. We value having experts in our team who have specialized in specific industries and domains, however keeping the flexibility and constantly learning new things.
Our long experience helps us to see the bigger picture and understand essence of the problem, even if it is not easily identified but a combination of smaller issues. We take a broader look and help you find solution to even the most complex business needs.
We do not only write the code, we care what happens after the implementation. Our services cover the whole life cycle of IT systems, making us able to take full care of the development, maintenance and user support. We let you focus on your core business and handle all IT questions ourselves.
We know every customer is different and has unique needs for their solution. That is why during the initial phase of the project we take time to become familiar with the company. We study your business model, ascertain the needs, form a dedicated team with necessary expertise and choose the procedures and metrics to best support development process of the chosen solution. Our development procedures are agile, structured and based on the customer´s specifics.
We value long-term cooperation, which ensures a better understanding of the customer´s needs and a better ability to respond to them. We believe that foundation of a successful cooperation lies in constant communication and sharing knowledge. Our people and their satisfaction are of essential value to us, which is why we keep investing in individual development and support the growth of our employees in every way. We cherish:
We are honest with our customers and employees. We believe that honesty and integrity are the best policies in all relationships and communications.
We provide service to our customers with commitment and expertise.
We aim at advancement and are constantly on the lookout for new challenges. We promote personal advancement among our employees.
Our business relations are based on win–win strategy, because we believe that only mutual benefit grants long-term success.
Uptime´s history dates back to 1992, when on 16th of February the company's predecessor Capricorn was founded. We started developing software and selling hardware.
In 1997, three small IT companies merged and continued operating under the name of System Development Partners. During the Millennium, we had 17 employees - half of them were involved with software development, the other half with IT maintenance services. Since 2003, after changing our name to be understood internationally, we are known as Uptime.
In 2013, we were invited to Houston to accept Microsoft Country Partner of the Year award, which we earned mainly for our development projects on MS SharePoint and
.NET platform. We have been Microsoft Gold Partners for over 10 years.
We are aiming at constant development and growth of our company. In 2015 and 2016, we were acknowledged as the Gazelle company.
In December 2015, Uptime merged with Comperio, a Norwegian-Swedish leader in search technology.
In February 2016, we merged with Swiss IT firm educo and formed a joint company Uptime Systems GmbH.
Uptime started with focus solely on the local market, but over the years we have grown our international scope. We are aimed at servicing the European companies. Our biggest markets are Estonia, Norway, Sweden and Switzerland, where we also have local offices. Today, our team has over 100 cross-industry specialists. Owners of the company are also the executive managers.
We have been a Microsoft Certified Partner since 1999 and from 2006 have had the status of Microsoft Gold Certified Partner in the field of Collaboration and Content solutions. Our specialists have various Microsoft certificates and are constantly improving their knowledge.
We have been Oracle’s partners since 1998. We know their products through and through. As guest lecturers, we have collaborated with the local branch and trained quite a considerable number of Oracle specialists in Estonia.
We have been a trusted business partner of the biggest IT vendor IBM since 1998.
Our quality control and management system is certified in accordance with ISO 9001:2008 requirements.
Goal of this organization is to create cooperation and communication possibilities among Microsoft Certified Partners.
We were nominated as 2013 Microsoft Partner of the Year Winner in Estonia. The Country Partner of the Year Award honors companies that have demonstrated business excellence in delivering solutions based on the Microsoft platform.
Uptime has been named as Gazelle Company 2 years in a row - in 2015 and 2016. Gazelle is a title that is granted to enterprises that have shown remarkable growth in revenue and profit and for being an outstanding employer. Less than 1% of companies earn this title.
Bisnode acknowledged Uptime OÜ´s credit worthiness being on the highest level of AAA credit rating system. The credit rating is calculated taking into account the state of the company, its background, financial performance and payment habits.